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Revolutionizing Food Delivery in Riyadh with Cutting-Edge Technology

Business domain

Food Delivery

Services

Travel Expertise

Technology

C#,  Docker, .NET, React, Redux, Typescript, MS Azure Cloud, TypeScript

Overview

WLM is a food delivery app based in Riyadh, KSA, poised to become a leading on-demand service platform. The app provides users with detailed restaurant information, menus, user reviews, and food delivery options. WLM supports multiple payment methods, including credit and debit cards, net banking, digital wallets, and cash on delivery. By leveraging the back-end technology of Host-n-Sell, WLM efficiently manages restaurant menus, order capacities, and facilitates seamless order placement and tracking for customers.

Challenges

Integrating a comprehensive range of restaurant services, including menu management, order capacity, and payment options.

Ensuring the platform supports multiple payment methods and allows for cash on delivery in certain scenarios.

Managing real-time updates and confirmations from restaurant partners while maintaining a smooth user experience.

Providing restaurant partners with tools for easy management of menu items, pricing, and service differentiation.

Value Delivered

Enabled seamless order placement and tracking through an intuitive online and mobile application.

Supported multiple payment methods, enhancing convenience for users.

Facilitated restaurant partners in managing their menus, orders, pricing, and service differentiation efficiently.

Enhanced customer experience with real-time order tracking and validation for specific delivery areas.

Methodology and Technical Details

WLM leverages the robust back-end technology of Host-n-Sell to manage and load food ancillaries such as restaurant menus and order capacities. Restaurant partners access the platform to confirm orders, adjust menu items, and manage pricing. The WLM app and website allow customers to place and track orders with restaurant partners, with a variety of payment options available. Host-n-Sell ensures that orders are correctly provisioned for specific areas and incorporates validations and controls to streamline restaurant operations, pricing, and offer management.

Our team collaborated closely with Wajed for an extended period, acting as an integral part of their development efforts. Over the course of the project, we provided a skilled team that included frontend developers, backend developers, project managers, business analysts, DevOps engineers, QA engineers, and a delivery manager.

The frontend development was powered by technologies like React, TypeScript, and Redux, ensuring a responsive and intuitive user interface. For backend development, we utilized robust frameworks and languages including C#, .NET, ASP.NET Core, and Entity Framework to handle complex business logic and data management.

Our QA engineers employed tools like Jest and Mocha to conduct thorough testing, ensuring the platform’s reliability and performance. Additionally, our DevOps team implemented continuous integration and deployment practices using Azure and Docker, ensuring seamless updates and scalable infrastructure.

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